Job Description

NW Quality Cleaning Co. LLC , Roseburg, OR, Commercial Janitorial & Autonomous Floor Care

About NW Quality Cleaning

NW Quality Cleaning Co. LLC provides commercial janitorial and autonomous floor care from Roseburg, Oregon, serving healthcare, retail, industrial, hospitality, aviation, and other large facilities across the Pacific Northwest. Our robots scrub mapped hard floors after close; our people own restrooms, high-touch disinfection, trash, and the detail work machines should not guess at. Supervisors inspect. Safety and quality are processes, not posters. Learn more at .

Position Summary

The Robotics Technician owns the hands-on technical side of NW Quality Cleaning’s floor-cleaning robots across client sites. You will deploy robots for the first time (site assessment, mapping, and programming of cleaning routes and zones), keep the fleet running through preventive and corrective maintenance, troubleshoot issues on site and remotely, and train client or NWQC staff on safe day-to-day use. Your area focus is successful robot performance on mapped hard floors so operations and human crews can concentrate on high-touch and specialty work.

• Perform initial deployment of autonomous floor-cleaning robots at hospitals, convention centers, and other commercial facilities: site assessment, layout review, go/no-go readiness notes, and installation setup
• Create and refine facility maps ; define cleaning zones, no-go areas, docking/charging locations, and safe navigation boundaries
• Program cleaning tasks and schedules (teaching routes, auto-fill/zone tasks, combo runs) per manufacturer tools and NWQC standards; validate maps with supervised test runs
• Calibrate sensors, brushes, squeegees, water/chemical systems, and related hardware; confirm robots meet safety and cleaning quality expectations before handoff
• Perform preventive maintenance and field repairs: batteries/charging, filters, brushes, tanks, wheels, bumpers, and other wear parts per OEM procedures
• Diagnose and resolve faults on site and via remote support; escalates complex issues to manufacturers or NWQC leadership with clear documentation
• Monitor robot performance (coverage, downtime, error codes, usage reports) and optimize maps/tasks for efficiency and safety
• Train site supervisors, custodial leads, and operators on daily robot use, charging, tank fills/dumps, obstacle clearance, and basic recovery procedures
• Support sales demos, pilots, and proof-of-concept trials with reliable setup and technical explanation
• Coordinate with account managers, Floor Crew, and client contacts so robot routes and human work stay complementary
• Maintain parts inventory, service logs, deployment records, and customer-facing documentation
• Follow all OSHA, electrical/mechanical safety, chemical SDS, infection-prevention (as applicable), and client site access rules, including PPE
• Travel to multiple locations as assigned; protect client property and confidential information
• Perform other related duties as assigned

Qualifications / Requirements

• High school diploma, GED, or equivalent; technical certificate or associate's degree in robotics, electronics, mechatronics, IT, or related field preferred
• Minimum 2 years hands-on experience in field service, equipment maintenance, electronics/mechanical repair, industrial automation, or related technical work
• Demonstrated aptitude for learning proprietary robot software (mapping, task programming, fleet dashboards) and following OEM manuals
• Ability to read schematics, service guides, and error diagnostics; strong troubleshooting under time pressure
• Clear, professional communication with facility staff and non-technical operators
• Valid driver's license and reliable transportation; ability to travel regularly to client sites (day trips and occasional overnight)
• Comfortable working after-hours or early mornings when deployments or maintenance must not interrupt daytime operations
• Must be at least 18 years old and authorized to work in the United States
• Ability to pass a background check (and site-specific screening where required, e.g., healthcare or aviation)
• Basic computer skills (email, tablets/apps, cloud portals)

Preferred Qualifications

• Direct experience with autonomous floor scrubbers or other commercial cleaning robots (deployment, mapping, or service)
• Background in commercial cleaning equipment, HVAC/building systems, warehouse AMRs, or industrial machinery field service
• Experience training end users and documenting SOPs
• Familiarity with LiDAR/sensor-based navigation concepts and fleet management software
• Customer-facing field role experience in hospitals, convention centers, airports, retail, or large facilities
• Bilingual (English/Spanish) a plus

Physical Demands

• Prolonged standing, walking, kneeling, and working at floor level around robots and docks
• Ability to lift, push, pull, or maneuver robot components and parts typically up to 35-50 lbs; heavier units with assistance or equipment
• Manual dexterity for tools, connectors, brushes, and small parts; adequate vision/hearing for diagnostics and safe operation
• Work in mechanical rooms, docks, and active facilities with noise, wet floors, and cleaning chemicals as required
• Travel by vehicle with tools and parts; occasional outdoor/loading-dock exposure
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions

Schedule / Shift

Primarily daytime field work with flexibility for after-hours deployments, mapping, and maintenance so client spaces stay operational. Full-time. Multi-site travel is core to the role. Exact hours vary by project - discuss preferred availability when you apply.

No Openings

NW Quality Cleaning Co. LLC is an Equal Opportunity Employer. We consider all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital or family status, veteran or military status, or any other status protected by federal or Oregon law.

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